Common queries answered
Frequently asked Questions
Our Guardian Floor Protection Mats are engineered to last 3-6 months under normal daily use. For temporary projects like renovation or moving, they can be reused multiple times. The durability depends on factors like foot traffic, weight exposure, and environmental conditions. We recommend checking the mat’s condition monthly and replacing if you notice any significant wear or tear.
Yes, our mats feature a 100% waterproof barrier that prevents any liquid from seeping through to your floors. The multi-layer construction includes a specialized moisture-blocking membrane that protects against water, paint spills, chemical splashes, and other liquids. This makes them perfect for renovation projects, painting, or areas prone to spills.
Absolutely! Our mats are designed to be easily customized using standard scissors or utility knives. For best results, we recommend measuring your space carefully and marking the cutting lines with a straight edge before cutting. The material won’t fray or delaminate after cutting, maintaining its protective properties even at the edges.
Guardian mats are safe for use on virtually all flooring types, including:
Hardwood floors
Laminate flooring
Vinyl and LVT
Tile and stone
Carpet
Concrete
The non-slip backing ensures they stay in place without leaving any residue or damaging the surface underneath.
Yes, all our mats feature our proprietary non-slip backing technology. This dual-grip system works by creating micro-suction on smooth surfaces while providing texture-based grip on rough surfaces. This ensures the mat stays firmly in place without sliding, even under heavy foot traffic or equipment movement, while still being easy to reposition when needed.
We offer a 30-day satisfaction guarantee on all unused products in their original packaging. If you’re not completely satisfied, simply return the product for a full refund minus shipping costs. For custom-cut or used mats, we handle returns on a case-by-case basis. Please contact our customer service team with photos and description of any issues for prompt assistance.
Our mats are easily maintained with simple cleaning methods:
Regular sweeping or vacuuming for loose debris
Wipe with a damp cloth for light cleaning
For tougher stains, use mild soap and water
Allow to air dry completely before reuse
Avoid harsh chemicals or abrasive cleaning tools that might damage the protective surface.
Light Duty (2mm): For basic protection against foot traffic and light furniture
Standard (3mm): Our most popular option, ideal for most residential and light commercial uses
Heavy Duty (4mm): For maximum protection in high-traffic areas or under heavy equipment
Each thickness provides proportionally increased protection while maintaining easy handling and storage.
Yes, we provide tiered pricing discounts for bulk orders:
10+ rolls: 10% discount
25+ rolls: 15% discount
50+ rolls: 20% discount
Custom quotes available for larger orders
Contact our sales team for detailed pricing and volume discounts for your specific needs.
We process most orders within 24 hours of receipt. Standard shipping typically takes 3-5 business days within the continental US. We also offer:
Next-day shipping for orders placed before 2 PM EST
International shipping to select countries
Special delivery arrangements for large orders
Tracking information is provided via email once your order ships.